News & Blog
BT Truck will visit Cheshire, Warrington and Halton, this Summer, to discuss the Landline Switchover and Digital Voice.
BT are visiting Cheshire, Warrington, and Halton, to provide support and information for residents about the upcoming Landline Switchover. BT will also be hosting some drop in events in areas away from the BT Trucks, to ensure residents can reach support.
The Digital Switchover involves moving from copper landlines to digital telephone systems that use fibre connectivity, replacing the old copper network. This shift will ensure that landline phone services are entirely dependent on broadband and digital technology, termed Digital Voice, rather than the conventional analogue signals transmitted through copper. The reason for the Landline Switchover is because the old network has become fragile and is becoming increasingly more expensive to maintain.
The national retirement of the landline and copper network is expected to be completed by January 2027. However, a few providers are pushing the timeline forward, with more premises becoming digitally equipped each month.
Digital Cheshire and BT understand that this will be a worrying time for residents and there will be lots of questions about how the Landline Switchover will affect their day to day lives.
We are pleased to share that the BT team will be visiting:
Macclesfield – BT Digital Voice Drop-In
BT Truck, Market Place, Town Hall, Macclesfield, Cheshire, SK10 1EA
10 July 2025 10:00 to 16:00
Congleton – BT Digital Voice Drop-In
BT Truck, Morrisons, Bridgestone Shopping Centre, Congleton, CW12 1YJ
11 July 2025 10:00 to 16:00
Runcorn – BT Digital Voice Drop-In
Second Avenue, Palacefields, Runcorn, WA7 2PF
15 July 2025 10:00am to 14:00pm
Winsford – BT Digital Voice Drop-In
Winsford Cross Shopping Centre, BT Truck Outside Main Entrance, Dene Drive, Winsford, CW7 1DD
16 July 2025 10:00 to 16:00
Warrington – BT Digital Voice Drop-In
Morrisons Greenall’s Avenue, Warrington WA4 6RN.
17th and 18th of July – 10:00 and 16:00
Nantwich – BT Digital Voice Drop-In
Nantwich Library, Beam Street, Nantwich, CW5 5LY
24 July 2025 10:00am to 14:00pm
Ellesmere Port – BT Digital Voice Drop-In
BT Truck, Civic Square, In front of Civic Hall, Civic Way, Ellesmere Port, CH65 0AZ
29 July 2025 10:00 to 16:00
Chester – BT Digital Voice Drop-In
BT Truck Morrisons, Mill Lane, Upton, Chester CH2 1AU
30 July & 31 July 2025 – 10:00 to 16:00
Tarporley – BT Digital Voice Drop-In
Tarporley Community Centre, High St, Tarporley CW6 0AY
31 July 2025 10:00am to 14:00pm
If you are interested about learning more about the Landline Switchover, please visit our website to find out more. https://digital-cheshire.co.uk/digital-inclusion-events/
Digital Cheshire collaborating with BT to provide educational drop in events about the landline switchover
We’re pleased to be working with BT, on the landline switchover information events in Cheshire, Warrington, and Halton. These events aim to support communities with the upcoming landline switchover. Ourselves and BT understand this could be a worrying time for our residents, as there are lots of questions and unknowns surrounding the switchover.
Read more
Supporting residents across Cheshire, Halton and Warrington with Digital Inclusion Drop In Events
Digital Cheshire are pleased to announce the launch of our digital inclusion events taking place across Cheshire, Halton and Warrington. We will be supporting residents with information, advice and guidance on a multitude of digital topics.
Read more